Returns/Refunds

ARCHIVE DUPLICATION COMPANY stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact us within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

To return an item: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email our Customer Support at returns@archivedup.com to request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.

What can be returned: Any defective item can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) cannot be returned.

What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

Shipping

enter content hereARCHIVE DUPLICATION COMPANY offers UPS, and USPS Priority Mail shipping within the United States. For 1-3 shirts we recommend USPS Priority mail, as it is the least expensive, and will arrive the quickest to the mid-west and east coast.  

Rush Delivery is available for an additional charge, just select this option when placing your order.  

Shipments being sent outside the Continental US will be charged an additional shipping cost (Hawaii and Alaska).

Currently we do not ship overseas (except to APO addresses)  

We are located in Illinois.